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Ezra's Auctions

Shipping & Pickup

Ezra's Auctions · Version 2026-09-29.1

Every item can be collected in person. Most items can also be shipped. Large or heavy items ship by freight quote. The choice is made at checkout.

Local pickup

  • Hours: Monday to Friday, 10:00 to 18:00 Eastern. Closed weekends and public holidays; any extra closures are shown in the slot picker.
  • Where: the address in the footer of every page.
  • Booking: choose a one-hour slot at checkout, or later from your order page. Slots open from two hours ahead up to two weeks out. Rescheduling is free up to two hours before the slot.
  • What to bring: your order number and the pickup code from your order page or email. For orders over $500 the person collecting shows photo ID matching the buyer's name.
  • Loading: we help load, but for heavy items bring a suitable vehicle and straps.
  • Uncollected orders: reminders go out after 3 and 6 days. We do not cancel or charge a restocking fee; after 30 days we contact you to sort out collection.

Parcel shipping

  • Available for items marked as shippable. The estimate shown on the item page is a guide; the exact rate for your address is shown at checkout before you pay. Rates include a $2 handling charge for packing materials.
  • We ship to addresses in the United States. Carriers are USPS, UPS and FedEx, chosen by price and service for your address.
  • Items are packed and dispatched within two business days of payment. You receive a tracking email when the label is bought and another on delivery.
  • Items valued over $500 are insured in transit.

Freight

Items marked "Freight" are too large for parcel carriers.

  1. Place the order and request a quote; no payment is taken yet.
  2. We send a freight quote by email, normally within two business days. It is valid for 7 days.
  3. Accept and pay the quote to proceed, or decline and the order is cancelled without charge.

Freight is curbside delivery unless the quote says otherwise. Inspect the item before signing the carrier's receipt and note any damage on it.

Risk of loss

Risk passes to you when you collect the item, or when the carrier takes possession of it. Transit damage is handled under the Returns policy: tell us within 7 days with photographs and we take it up with the carrier.